shipping information category

SHIPPING

 

Terms and Conditions

All purchase orders and shipments are subject to the terms and conditions listed below. Submission of an order to Technical Glass Products, Inc. is an acknowledgement that you have read, understand, and approve of these provisions.

Method of Shipment

TGP will ship via UPS unless otherwise indicated by the customer. UPS shipments will be prepaid and added to the invoice. (PP&A)

FOB: Shipping point. (Customer takes ownership at our dock.)

Common Carrier

If a shipment is too large for UPS, TGP will ship using the trucking company of the customer’s choice. All truck shipments will be shipped freight collect, FOB shipping point.

Export Shipments

All export shipments will be FOB: EXWORKS Painesville, OH or Gonzales, LA.

Breakage

Our expert shipping department takes every precaution to ensure that your parts will arrive intact. However, breakage sometimes occurs due to reasons beyond our control. If you should happen to receive a part that is damaged, please take the following steps:

UPS shipments:

  • Inspect all items for damage
  • Retain all packaging materials
  • Contact TGP immediately

Truck shipments:

  • Contact carrier immediately
  • Inspect all items for damage